Salesforce is Still the Go To CRM
Updated March 14, 2022

Salesforce is Still the Go To CRM

Ralph Flores | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CMS

We use the software as a strategic tool for prospecting and maintaining customer accounts.
  • Keeps prospect and customer conversation history.
  • It provides virtual files for company and enterprise data.
  • It provides a road map for strategic follow up.
  • I would like to see Salesforce having a module that's similar to Salesloft cadence software.
  • I think it could better augment email templates.
  • It seems to be working for a company that has grown by 20% over the pandemic.
  • We have not seen a better product yet.
Content Author / Administrator
My company selected Saleforce; but I concur that Salesforce is a more robust and comprehensive CRM.

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Sales Cloud again?

Yes

Compared to other CRM's, I think Salesforce is the most popular due to its robust design. I would like to see them have a more flexible format for visual purposes.