Item: Salesforce CMS
Rating: 9
Author: Sam Lat

Use Cases and Deployment Scope

It helps solidify our content and keeps things clean and organized. I love its ability to allow our end-users to collaborate in the creation, editing, and production of digital content such as web pages, and blog posts. This brings the team synergy and allows us to get a lot more tasks done as a team overall.

Pros and Cons

Multiple integrations
Ease of use
Content delivery
Language support

Functionality can be improved
More license availabilty

Return on Investment

Fulfills a lot of or day in and day out functions
Helps with overall collaboration

Alternatives Considered

I love that this is available to compete with Adobe and stay afloat. It's a fantastic tool and product. What sets it apart is the ease of use and the collaborating factor using it within Salesforce. It has kept our organization functioning smoothly and we get a lot more done with being able to work on content and big projects as a group

Key Insights

Do you think Salesforce CMS delivers good value for the price?

Yes

Are you happy with Salesforce CMS's feature set?

Yes

Did Salesforce CMS live up to sales and marketing promises?

Yes

Did implementation of Salesforce CMS go as expected?

Yes

Would you buy Salesforce CMS again?

Yes

Likelihood to Recommend

Great to use across companies with different parts of the organization to collaborate and create content. Being that we can deliver content to our employees and our customer base leaves everyone with a better experience overall. We recognize that both sides of the business need to be satisfied, thus having a tool like this makes everyone's lives easier and tasks more attainable

Salesforce CMS

Overall Satisfaction with Salesforce CMS