Salesforce.com
December 10, 2015
Salesforce.com
Score 6 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Chatter
- Data.com
Overall Satisfaction with Salesforce.com
Salesforce.com is used as a CRM and marketing enablement tool. We use it to manage leads, accounts and create opportunities. Our accounting team uses it to manage our quoting and billing system. It is completely integral to everything that happens in the company. It is a very easy to use interface with a slick intuitive layout. Most people who have used a CRM tool are able to pick up the processes pretty quickly.
- It is VERY easy to manage clients and where you are in the sales cycle.
- It is easy for reporting to your managers or for your management team to get a quick pulse of your business.
- It also helps to maintain a good marketing leads database.
- Sometimes it is a bit clunky.
- Chatter gets really in the way by the default layout.
- It also tries to be a social media "thing" for your company, not sure why.
- Faster lead conversion.
- Better reporting tools and insight into the overall business.
- Great reporting automation for lead management.