Salesforce is a one stop shop for your marketing & sales needs
March 23, 2023

Salesforce is a one stop shop for your marketing & sales needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Partner Portal

Overall Satisfaction with Salesforce.com

We use Salesforce for all of our reporting, contact and lead management in marketing, customer success and sales. A big piece of the pie is campaign management and data aggregation. We tie the campaigns to a lot of our integrations, too. Salesforce is the Hub of our company and we couldn't live without it.
  • reporting
  • dashboard building
  • campaign management
  • lead management
  • contact management
  • an easier way to learn reporting
  • the mobile app could be better
  • app exchange
  • lets us see and show our results to the organization
  • manages our customers and opportunities extremely well
  • integrations are great
I love Salesforce I just wish I could understand the reporting piece a bit more. Could just be user error on my end!

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

It is definitely worth it for any organization with 50+ employees. Lightning is the best in my opinion, but Classic works as well. Definitely most worth it for sales, marketing and customer success.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
10
Lead management
10
Email marketing
Not Rated
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
Not Rated
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
10