Community Cloud: User Perspective
December 17, 2019
Community Cloud: User Perspective
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Community Cloud
The entire organization was using SalesForce Community Cloud but my experience was focused around the customer success department. Streamlined everything into one spot for our team to log our information and keep up with what was happening with our customers and partner ecosystem.
- Streamlined all information into one spot.
- Allowed our team to keep up with what was going on with our customers and partner ecosystems.
- Definitely experienced some bugs saving information.
- Lag time when loading between pages was rare, but did happen on several occasions.
- Organization amongst our internal team.
- Organization amongst our external partners.
Do you think Salesforce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Experience Cloud's feature set?
Yes
Did Salesforce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Experience Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Experience Cloud again?
Yes