Overall Satisfaction with Salesforce Community Cloud
Firstly, Salesforce Community Cloud is one of the best cloud-based SaaS eCommerce solutions in the market. We at our company using it mostly in our marketing team. The best feature, which is working perfectly for us, is the creating of sites. It helps to be in touch with all peers, members, and clients at one spot. Many inbuilt features like data/file sharing, customization, personalization, integration, chatter, etc. are working perfect for us.
- Best customer experience
- Helps accelerate sales
- Best productivity outcome
- Creation of communities
- Still many to mention :)
- Pricing can be better
- Mostly works better for mid-size or big companies
- It helps keep things smooth and efficient
- One can track any activity from anywhere
- Customer response
- It's the best ROI for us to-date
After evaluating others on the market, we found that Salesforce Community Cloud comes with many more features than it competitors. Also Salesforce Community Cloud is way more user-friendly than others. And above all, we were looking for faster sales support in which Salesforce comes out on top. And many of our business partners also recommend Salesforce. So after taking the demo of all, it was easy for us to make our decision.
Do you think Salesforce Experience Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Experience Cloud's feature set?
Yes
Did Salesforce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Experience Cloud go as expected?
Yes
Would you buy Salesforce Experience Cloud again?
Yes