Salesforce: it’s fast as Lightning!
September 24, 2018
Salesforce: it’s fast as Lightning!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Lightning
Overall Satisfaction with Salesforce Lightning
Salesforce Lightning has replaced a previous donor database, a Microsoft Access database, numerous Excel spreadsheets, and a paper filing system. We can now house all that information in one platform: Salesforce. Lightning is a more user-friendly interface than the Classic version.
- Sleeker interface
- Better search functionality
- See more of the information you need and less of what you don’t
- Customizable
- Doesn’t work well with some of our custom objects
- Admin functions still require Salesforce Classic
- More difficult to customize reports
- Really need an entire staff role solely dedicated to it for optimization
- It has taken us from 3 databases plus a file cabinet to housing all of that information in 1 database.
- The universal search function is wonderful when a client calls in without all of the information, the search allows us to find the info they need fast.
- There are lots of reporting options, we can track and measure almost anything and everything
We can better link multiple types of data and prefer the universal search function in Salesforce Lightning. Salesforce Lightning also allows for a lot more customization and is more user-friendly.