We Love Salesforce Lightning Platform
December 04, 2019
We Love Salesforce Lightning Platform
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)
Salesforce Lightning Platform is used across several verticals of my organization, including sales, sales operations, sales excellence, sales administration, marketing, operations, and customer support. It is used most importantly by the sales reps, account executives, and account managers, who use the tools available to accurately manage their pipelines and forecast upcoming deals.
- Reporting dashboards.
- Pipeline management.
- Contact records.
- Not entirely user-friendly and intuitive.
- Sometimes glitchy when inputting a pending opportunity entry.
- Synching with 3rd party applications is often glitchy.
- Increased accuracy of pipeline.
- More transparency into marketing objectives.
- Increased communication throughout departments.
- Close
There is a reason why the Salesforce Lightning Platform is the market leader for all things related to customer relationship management. While Close is somewhat user-friendly, it pales in comparison to all the features, bells, and whistles that the Salesforce Lightning Platform provides. We selected Salesforce and could not be happier with our decision.
Do you think Salesforce Lightning Platform delivers good value for the price?
Yes
Are you happy with Salesforce Lightning Platform's feature set?
Yes
Did Salesforce Lightning Platform live up to sales and marketing promises?
Yes
Did implementation of Salesforce Lightning Platform go as expected?
Yes
Would you buy Salesforce Lightning Platform again?
Yes