Salesforce Lightning Platform Review
June 14, 2021

Salesforce Lightning Platform Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightening Platform is used across our company by all departments to keep track of all communication in once place, that typically get lost in floods of emails. The sales department specifically uses it to track all RFPS, wins/losses, campaign statuses, revenue for our pipelines, as well as allows us to assign specific tasks to different departments through the various campaign steps.
  • Keeps all communication for campaigns in one place.
  • Minimizes the floods of emails, where communication tends to get lost.
  • Efficient tracking for RFP statuses from pre to post sale.
  • The learning curve can be challenging.
  • Design and interface often vary from company to company.
  • Pricey.
  • Efficient tracking and forecasting of accurate revenue.
  • Minimizes the flooding of emails in your inbox.
  • Less likely to lose trails of communication so that you can ensure all stages of the campaign are set-up for launch.
It offers way more functionalities and the interface/design can be fully customized to best support your companies needs.

Do you think Salesforce Lightning Platform delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Platform's feature set?

Yes

Did Salesforce Lightning Platform live up to sales and marketing promises?

Yes

Did implementation of Salesforce Lightning Platform go as expected?

Yes

Would you buy Salesforce Lightning Platform again?

Yes

Salesforce Lightening Platform helps keep all communication for RFPS from pre to post sale all in one place, allowing for easy tracking across all departments. It's very good for large businesses that have very high volume and easily allow you to assign tasks and milestones to various departments at different stages of the campaign.

Salesforce Lightning Platform Feature Ratings

Ease of building user interfaces
7
Scalability
8
Platform management overhead
8
Workflow engine capability
8
Platform access control
8
Services-enabled integration
8
Development environment creation
8
Development environment replication
8
Issue monitoring and notification
7
Issue recovery
7
Upgrades and platform fixes
9