Money Back Guaranteed!
May 10, 2022

Money Back Guaranteed!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform is our main tool as a sales coordinator. We use it for many things such as communicating with our clients through email, sending leads to prospects, and monitoring our sales and revenue. Using this tool helps us to compare sales and revenue from previous months to see our areas of improvement.
  • Sales and revenue computation.
  • Sending leads to prospects that helps us win the business.
  • Helps us communicates with clients.
  • It takes a while before it recognizes bounced emails.
  • We get so many notifications from a single action. Not sure if this can be modified in the settings though.
  • Error messages are sometimes unclear which makes it hard for us to identify the problem.
  • In order to win the business, we need to have real-time communication with our clients regarding proposals and Salesforce is making it possible.
  • It's a great tool that is also integrated with different systems that our clients are using.
  • As we are able to monitor our sales revenue in real-time, we would be able to know what we need to improve to make sure that we meet our monthly quota.

Do you think Salesforce Lightning Platform delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Platform's feature set?

Yes

Did Salesforce Lightning Platform live up to sales and marketing promises?

Yes

Did implementation of Salesforce Lightning Platform go as expected?

Yes

Would you buy Salesforce Lightning Platform again?

Yes

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

Salesforce Lightning Platform Feature Ratings

Ease of building user interfaces
8
Scalability
8
Platform management overhead
9
Workflow engine capability
9
Platform access control
9
Services-enabled integration
8
Development environment creation
8
Development environment replication
8
Issue monitoring and notification
10
Issue recovery
10
Upgrades and platform fixes
8