Great platform for personalized targeting!
November 22, 2022

Great platform for personalized targeting!

Mehak Chawla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Interaction Studio

We have been using Salesforce Marketing Cloud Interaction Studio in our organization to promote the product and services of our customers across various channels. Salesforce Marketing Cloud Interaction Studio has helped us harness customer behavior data and gain valuable insights into what resources, products, or offers are driving customers to the website and ultimately leading to conversions.
  • Personalized Website Experience
  • Personalized Emails at Open-time
  • Provides valuable data and Insights
  • Low cost plan for small businesses
  • Some bugs should be updated
  • Should include a free trial
  • Website personalization
  • Email personalization
  • Data and Analytics
  • Significant increase in sales
  • Increase in user interaction
  • Increase in customer database
The breadth of the services and features Salesforce Marketing Cloud Interaction Studio offers stacks up against its competitors and makes it an ideal choice. The future scope of Salesforce Marketing Cloud Interaction Studio is more impressive than its alternatives and the past customer database is huge. It has a great analysis engine and support team.

Do you think Salesforce Marketing Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Marketing Cloud's feature set?

Yes

Did Salesforce Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Marketing Cloud go as expected?

Yes

Would you buy Salesforce Marketing Cloud again?

Yes

Salesforce Marketing Cloud Interaction Studio helped understand customer behavior on the website and gain valuable insights. We were able to personalize the website landing page according to the users' past history which in return led to an increase in interactions and user activity on the page and a significant increase in the sales of the products.