Overall Satisfaction with Salesforce Mobile (formerly Salesforce1 Mobile App)
We use Salesforce Mobile to log and track all calls and communication with our partners and customers. It allows us to take and receive calls on our cell phones and then log in the relevant info while not in our office. Our business relies a lot on follow-up on calls, so this is very helpful when it comes to cataloging and summarizing communication.
- Creating tasks
- Creating FU tasks
- Logging call info
- Just ease of use at times. It would be easier to have everything accessible in one or two screens.
- Task Creator
- Logging calls
- It makes it easy to work out of your office and still get all relevant info into your system. We travel a lot and work from our cell phones.
I have never used any other source.
Do you think Salesforce Mobile delivers good value for the price?
Yes
Are you happy with Salesforce Mobile's feature set?
Yes
Did Salesforce Mobile live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Mobile go as expected?
Yes
Would you buy Salesforce Mobile again?
Yes