Salesforce.org delivers excellent value and customizability
February 21, 2022
Salesforce.org delivers excellent value and customizability
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce.org Nonprofit Cloud
As a higher education user we have used the Salesforce.org platform for several years to address our CRM needs for the admissions and enrollment side of our institution. It's helped us reach a bigger audience and helps us try to grow enrollment for the university. This has been invaluable over the years we've had the product.
- Ability to reach a bigger audience with limited staff
- Increase productivity of existing staff and resources
- Engage with more prospective students in real time
- The cost of the overall product is expensive for the support provided
- Could stand to be more user friendly for those non-tech staff members
- Backend systems can be confusing
- The ability to reach a large audience of potential students
- Engage with students
- Keep our data secure
- We've increased enrollment over the five years we've used the product
- We've managed to use less email resources in other areas and focus them through Salesforce
- We've increased student retention thanks to the data kept in the CRM
- Slate and by Technolutions
Salesforce.org Nonprofit Cloud is a much more robust and powerful tool than Slate. It is user friendly and very customizable. The number of add ons is also amazing and has made our team that much more successful with powerful integration of phone systems etc that are not possible with the limited offerings of Slate.
Do you think Salesforce.org Nonprofit Cloud delivers good value for the price?
Yes
Are you happy with Salesforce.org Nonprofit Cloud's feature set?
Yes
Did Salesforce.org Nonprofit Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce.org Nonprofit Cloud go as expected?
Yes
Would you buy Salesforce.org Nonprofit Cloud again?
Yes