Best PRM tool in channel and partner management
June 16, 2022

Best PRM tool in channel and partner management

Nagaraj C | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Partner Management

This software will give you a direct view of the performance of channel partners. We use it to manage the recruitment, onboarding, training, and support of your indirect sales channels. It will enable them to explore and filter reports they create on their own and access quip for Salesforce.
  • Channel marketing with channel partners
  • Training and onboarding
  • Relationship management
  • Improve stakeholder relations
  • Need improvement in user friendly design.
  • It lags sometimes to create reports.
  • There are more available features which is not easily accessible to a regular user.
  • It supports 24/7
  • Custome reports and analytics
  • Recruitment process
  • Acquire costomers
  • Grow market share
  • Enhance customer relationship
Salesforce has a good existing relationship with other ERP applications. It has a brand in its value to give quality products to customers with the uses case of our objectives this application supports better in a relationship and channel partner management, recruitment process. It has built in the capacity of Salesforce to bring AI to the channel.

Do you think Salesforce Partner Management delivers good value for the price?

Yes

Are you happy with Salesforce Partner Management's feature set?

Yes

Did Salesforce Partner Management live up to sales and marketing promises?

Yes

Did implementation of Salesforce Partner Management go as expected?

Yes

Would you buy Salesforce Partner Management again?

Yes

It is very suitable when it comes to creating a bridge between HR and employees. It is a bit learning curve and it supports 24/7. Most of the dashboard features are not available to regular users. Data import and export performance and features need to be increased. Email, chat, and phone support to be more efficient.