A solid Partner Management experience
June 17, 2022

A solid Partner Management experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Partner Management

We use Salesforce Partner Management to manage our numerous partners that market our product for various private and public use cases. The partner management platform helps us keep track of our partners and run campaigns, email sends, and any co-selling opportunities. We also use the analytics and partner search functions as needed.
  • Connects with Salesforce CRM
  • Retains historical data
  • Good UI
  • Well organized
  • Easy to link items to owners
  • Salesforce CMS is good
  • Data storage constraints
  • Reports are counterintuitive
  • Pricing model is expensive
  • Could have more analytics options
  • Campaign management
  • Analytics
  • Integration with CRM
  • We saw a strong ROI (over 100%) for campaigns
  • Our partners were able to onboard quickly
Since our sales team already uses Salesforce, it was easier to just go with Salesforce Partner Management. Salesforce has a very manageable learning curve and has many classes and lessons for users, while PartnerStack is more limited. Salesforce Partner Management has robust tools and all the capabilities of other PRM software, but it also comes with Salesforce integrations and features that others don’t have.

Do you think Salesforce Partner Management delivers good value for the price?

Yes

Are you happy with Salesforce Partner Management's feature set?

Yes

Did Salesforce Partner Management live up to sales and marketing promises?

Yes

Did implementation of Salesforce Partner Management go as expected?

Yes

Would you buy Salesforce Partner Management again?

Yes

When managing different partner marketing campaigns, Salesforce Partner Management worked well. We were able to input multiple partners who were creating content and building advertising campaigns. We could also track the success of these campaigns. The entire partner lifecycle was self-contained.

the platform is less helpful when managing our own in-house campaigns, but that’s not what we primarily used it for.