Salesforce1 App Empowers Sales Agents on the go.
April 14, 2017

Salesforce1 App Empowers Sales Agents on the go.

Shawn Bennett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce1 Mobile App

Our salespeople, marketing team, and managers all utilize salesforce1 mobile application to keep up with active opportunities. We have clients from all around the world, the app makes it easy to log an interaction, interest, email, etc., when not on a computer. For example, when someone is away from the office or home office logging in through a web browser can be cumbersome, the salesforce1 mobile application is easy and quick.
  • The UI is well designed, this makes it easy to navigate.
  • The application transitions are smooth and fast.
  • When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.
  • The application helps sales and account managers keep better notes to leads and opportunities in a more efficient manner when not around a PC.
  • Easier and more convenient access to information regarding a sale helps close sales within shorter cycles.
Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in second place with their application updates looking similar to Salesforce1.
The SalesForce1 mobile application, of course, is specifically well suited for employees to update records while not around a computer. The app is especially helpful when making sales calls on the road and a quick look up of information, such as contacts, roles, and notes would be valuable. Salesforce1 mobile app adds an additional layer of convenience.