A Sale's Manager Dream!
August 22, 2018

A Sale's Manager Dream!

Heather Russell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SalesLoft

We used SalesLoft with our sales development reps in our sales department. We are able to utilize bi-directional sync with SalesForce to ensure seamless updating of leads/contacts/opportunities. We created cadences for each specific lead campaign and reps are able to easily queue up tasks and workflows, create CTAs, triggers, templates & use SL's built-in dialer to efficiently work through leads. As a manager, it is important to make sure all leads are being called according to our SLA, that leads are being called the correct amount of times on the correct days. SalesLoft prevents these from becoming problems and allows management to view a rep's activity at all times as well as listen to call recordings and live calls.
  • Cadence/Tasks: SalesLoft gives us the ability to create different workflows for different types of leads/prospects. This allows for a personal "feel" without sounding automated and results in a highly efficient workflow that allows our reps to log more touchpoints in less time.
  • Call Recordings/Live Listen/Group Call: Management & peers get a ton of value out of this feature. We are able to use these calls in coachings but we are also able to jump in and listen to a live call and give live feedback and coaching.
  • Simple UI: Reps are able to easily adopt this platform which is critical when considering ramp time, very intuitive, vast knowledge base and support available.
  • Better Reporting functionality
  • Better visibilty for prospects who opt out
  • Increase in productivity
  • Increase in quality
  • Increase in sales
  • Increase in building relationships with prospects/clients
  • Outreach
SalesLoft has, by far, the BEST customer support in the industry. Other companies may be comparable but the support you'll receive short term and long term from SalesLoft team members - is far better than the support from similar tools. In addition, SalesLoft is agile and innovative, they continue to listen to their customers and add features and functionality that are important to US.
SalesLoft is well suited for any sales team that is looking to create efficiencies and increase productivity and success.

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