BDR using SalesLoft Daily
Updated January 02, 2020

BDR using SalesLoft Daily

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

The sales department at my company uses it to record my daily calls, engage current and potential clients and organizations, and organize outbound phone and email campaigns for our team members. I use Salesloft every day to manage my workflow and ensure I am both hitting my call numbers and targeting the correct contacts.

Pros

  • Call recording
  • Local dialing

Cons

  • Dialer functionality is limited/buggy, must use the dial out to my cell phone function.
  • Could use more detailed options to tag completed calls.
  • Call volume has gone up.
  • Meetings booked have increased.
I only used Salesloft Customer Success once a couple of months back and I can not remember the particular issue I was facing. I do remember that my email was responded to promptly and my issue what explained and solved in an extremely timely manner. I left the interaction a happy customer.
Sometimes the phone numbers do not fully export over from Salesforce. It does do a great job of tracking the calls and emails from Salesloft to Salesforce. Gmail integration is also very helpful and only slightly buggy at times. Usually, this can bee solved with a simple hard refresh of the Gmail page.
I think that Salesloft works well to track yourself against other team members to ensure you are keeping up with standard numbers. The recording functionality is great if managers want to listen to your calls without actually being present for calling sessions. Learning from other's calls is also possible with this features if you want to hone your own pitch and see what works for others.

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