Overall Satisfaction
- Great CRM!!
- Very easy to setup campaigns we do in marketing and associate with the contacts it is sent to. Then sales can track touch points easily thru the campaign with each contact, as well as customer service once it turns into an order.
- Very useful tool for management to see the activity/notes you log from your sales calls.
- User friendly, I was easily able to train old school sales rep how to use!
- The user interface could use a facelift.
- Has helped to a more accurate tracking of ROI, effectiveness of campaigns & trade shows.