SambaSaaS - Good for Beginners, Need Advancements
March 09, 2021

SambaSaaS - Good for Beginners, Need Advancements

Joseph Alleruzzo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SambaSaaS

We did a test run with SambaSaaS to help centralize owned web assets in addition to integrating CRM/CMS into the platform. The case for this was to try and integrate all consumer touchpoints into one platform for consistent marketing communications.
  • Customer service was very helpful
  • Basic SEO options are present on the CMS
  • Good visibility on our analytics.
  • The interface can be a little more streamlined
  • The system has no option of bulk mailing
  • Not integrated with all platforms I use
  • Overall neutral impact to ROI
  • Utilized for a test to limit risk
  • Solved basic business objectives
Overall, SambaSaas does a lot of heavy lifting in comparison to partners who only specialize in one thing. Since this product lives across multiple touchpoints, it is hard at being excellent at everything.

Do you think SambaSaaS delivers good value for the price?

Not sure

Are you happy with SambaSaaS's feature set?

No

Did SambaSaaS live up to sales and marketing promises?

No

Did implementation of SambaSaaS go as expected?

No

Would you buy SambaSaaS again?

No

SambaSaas is a pretty basic system, best used for companies that are just starting to integrate all of their web properties. It would be good for a start-up, but not as much for more mature businesses. The integrations are lacking somewhat and is not as robust as the higher-end platforms.

SambaSaaS Feature Ratings

4.9
Keyword analysis
6
Backlink management
5
SERP ranking tracking
7
Page grader
5
Competitive analysis
1
Site audit / diagnostics
6
Site recommendations
7
Task management
2
Local SEO
7
Social SEO
7
Mobile SEO
6
Global SEO
4
Multi-domain support
4
Integration with web analytics tools
3