Sangoma * is a fantastic addition to any business
January 03, 2025

Sangoma * is a fantastic addition to any business

Gregory Palenschat | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sangoma Asterisk

The only issue we have is trying to transfer to VM. But the benefits outweigh the little voicemail issue. I use this daily, and it has made answering multiple lines very easy. It is also very user-friendly, and it is easy to train someone to take over the phone when you need to be in a meeting or on vacation.

Pros

  • Easy to transfer
  • Helps identify spam callers
  • Easy to use and train others

Cons

  • Transferring to a Voicemail is particularly hard to do, and calls tend to drop when transferring.
  • I would like a different interface; the current one feels clumsy
  • Over the weekend, it logs you out, and you have to remember your password or reset it to gain access.
  • Saves us a lot of time
  • Makes it easy to use on Mobile devices.
User friendly. Very little training to use it.
It was the best and easiest for phones that we have ever used as a company. The price point was great too.

Do you think Sangoma Asterisk delivers good value for the price?

Yes

Are you happy with Sangoma Asterisk's feature set?

Yes

Did Sangoma Asterisk live up to sales and marketing promises?

Yes

Did implementation of Sangoma Asterisk go as expected?

Yes

Would you buy Sangoma Asterisk again?

Yes

As I stated before this is very user friendly. It makes it so just about anyone with basic knowledge of technology can use it. There is always room for improvement but this is by far the easiest program to use for phone systems that I have used in my 8+ years at my current job.

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