The Truth about SAP Ariba Procurement.
October 31, 2022

The Truth about SAP Ariba Procurement.

Holly Miller-Downour, CPM, CPSM | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

We use the complete suite of SAP Ariba, Sourcing, Contracting, Procurement, and Invoicing. It allows us to make all sourcing functions, all contracting functions, purchase requisitions, and payments.
  • Purchase Requisitions.
  • Invoice Processing.
  • Guided Buying.
  • Reporting is terrible.
  • The product is very disjointed and it is not easy for the upstream to talk to the down.
  • Supplier Diversity recommendations are lacking.
  • Contract Data is hard to obtain.
  • We have had to make significant configuration changes to allow us to streamline the use of the product. The tool is just not flexible enough.
  • We have had to modify our sourcing process so that we can get a view into the pipeline.
It is just not a flexible user-friendly tool for Sourcing and Contracting.
  • Price
  • Prior Experience with the Product
The decommission of Ariba On-Prem.
These other tools seem to be more flexible and more easily configurable.

Do you think SAP Ariba Procurement delivers good value for the price?

No

Are you happy with SAP Ariba Procurement's feature set?

No

Did SAP Ariba Procurement live up to sales and marketing promises?

No

Did implementation of SAP Ariba Procurement go as expected?

No

Would you buy SAP Ariba Procurement again?

No

While I know Category Management is coming out, the current system has no way to perform the management of a category. Reporting is extremely difficult - there is no flexibility at all. The tool overall is NOT flexible, and it is very cumbersome.