Great for procurement, a headache for accounting.
November 03, 2022

Great for procurement, a headache for accounting.

Andrew Mascarenas | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

SAP Ariba Procurement was implemented to expand our procurement capabilities. Both upstream and down stream are used at my company. The product offers significant gains for procurement related activities such as sourcing, contract development and flexible spend channels.
  • Offers a variety of methods to purchase.
  • The system has flexible configurations.
  • Approval flow creation is extensive yet user friendly.
  • There is too much reliance on invoice approvers who regularly get things wrong without providing AP the tools they need to correct problems.
  • I've been told my SAP that Ariba is not an accounting system, but the fact is invoicing is an accounting activity. More capability is needed around managing the accounting of an inovice.
  • There seems to be an expectation that every IR Exception has a tolerance. It is extremely difficult to configure an exception without a tolerance.
  • There's no ability to change the value of an invoice.
  • Approval flow creation.
  • Group creation and assignments.
  • To do list for work items.
  • Contract creation flexibility.
  • SLP supplier repository.
  • GB has allowed us to open up purchasing to more users increasing procurements.
When it comes to procurement and user experience Ariba is top notch.
  • Prior Experience with the Product

Do you think SAP Ariba delivers good value for the price?

Not sure

Are you happy with SAP Ariba's feature set?

No

Did SAP Ariba live up to sales and marketing promises?

No

Did implementation of SAP Ariba go as expected?

No

Would you buy SAP Ariba again?

No

It's an excellent system for making a purchase, but it is lacking as it pertains to processing the payment for said purchase.