Go SAP ASAP.
November 09, 2022

Go SAP ASAP.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

Maximum performance of your customer service agents Higher usability, speed, and efficiency single, highly responsive interface Keystroke access for quick access to the relevant information Highly personalized customer service and sales support Customer service agent sees the same information as the customer Agent can alert the customer about promotions, offers, cross/up-sells SAP Core ERP enables to manage a wide range of service scenarios starting from pre-sales, sales, and post-sales.
  • SAP CRM
  • SAP SCM
  • SAP SRM
  • SAP PLM
  • SAP ERP
  • Be more user-friendly.
  • Less Performance issues.
  • Less Assignment Blocks.
  • Ensures Financial Stability to invest more.
  • Improved Access to Analysis.
  • Avoids duplication and Ensures Transparency Excessive mobility
  • Highly customisable.
  • Cost Efficient.
SAP provides Businesses to not just run but also grow. Because gaining profits by being more productive becomes possible in addition to saving funds to invest more.
You may contact them for a specific issue. They happen to take time to comeback with solutions at times.
Ability to develop and customise to handle complex business processes. It's cost effective despite being a bit more and time taking to implement, as it enhances labor savings. Not just in customer service, it has similar benefits in finance, warehousing, delivery and web services.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Microsoft Access, Oracle Access Management, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
It's always recommended in a business to work hand in hand with the evolving era of technology. SAP helps enhance productivity, helps eliminate unnecessary time-consuming steps in a process, so we can become more efficient and can get greater client satisfaction.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
5
Scalability
8
Platform management overhead
8
Workflow engine capability
10
Platform access control
10
Services-enabled integration
8
Development environment creation
9
Issue monitoring and notification
5
Issue recovery
9
Upgrades and platform fixes
10