Item: SAP Business Technology Platform
Rating: 9
Author: Tushar Rastogi

Overall Satisfaction with SAP Business Technology Platform

Use Cases and Deployment Scope

At Gmmco Limited, we are using SAP Business Technology Platform to help streamline our operations, increase visibility and control of our business processes, and improve customer satisfaction. The platform helps us to manage our data and content, as well as our business processes. It provides us with tools to build, deploy and manage applications, as well as to access and analyze data.

Pros and Cons

Pros

SAP Business Technology Platform also provides us with a range of tools and services to help us manage our data and applications.
SAP Business Technology Platform provides us the ability to quickly and easily integrate various cloud-based applications
SAP Business Technology Platform provides automated solutions to streamline development and deployment processes for parts distribution.

Cons

SAP Business Technology Platform currently lacks a mobile-friendly interface, making it difficult to use on small devices. Additionally, there is no mobile app for SAP Business Technology Platform, limiting its usability on smartphones and tablets.
Currently, the user experience of SAP Business Technology Platform is not as intuitive or user-friendly as other cloud-based platforms. This can make it difficult for users to quickly learn how to use the platform, and can lead to a more time consuming onboarding process.
SAP Business Technology Platform currently has limited technical support options, making it difficult for users to get help when they need it. Additionally, the platform lacks a user forum or online community, making it difficult for users to find answers to their questions.

Return on Investment

The platform has enabled us to improve our operational efficiency, reduce costs, and increase customer satisfaction.
It has also allowed us to integrate our systems across departments and improve collaboration. We have seen an increase in productivity, accuracy, and cost savings as a result.
The platform has enabled us to develop new applications, services, and products quickly and cost-effectively.

Usability

SAP Business Technology Platform offers a comprehensive set of tools and pre-built content that allow businesses to create powerful and reliable solutions. With its intuitive interface, developers can quickly build and deploy solutions for a variety of business needs. For example, an enterprise could use SAP Business Technology Platform to develop an e-commerce platform with pre-built content such as shopping carts, payment gateways, and product catalogs.

Support Rating

Never contacted the support service.

Key Insights

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Other Software Used

Oracle CRM, Microsoft Power BI

Likelihood to Recommend

For a large-scale enterprise that needs to integrate multiple disparate systems and data sources: SAP Business Technology Platform provides a comprehensive, integrated platform to integrate, process, and transform data across multiple systems and data sources, enabling a single source of truth.
SAP Business Technology Platform is not well suited for real-time analytics due to its lack of processing speed.

SAP Business Technology Platform Feature Ratings

Comments

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Review of SAP Business Technology Platform