Overall Satisfaction with SAP BusinessObjects Business Intelligence (BI) Platform
Used throughout the enterprise. Crystal reports are used to dump data into other home-grown solutions.
- Easy access to fully developed reports
- Ability to schedule report output to different destination types.
- Platform administration.
- Stability. Servers go down, memory leaks.
- Support is better than five years ago, but still doesn't measure up.
Crystal was part of the platform prior to my tenure. Explorer has always had a limited use case. I helped drive the conversation for Visual Intelligence and by the time we acted, it turned into Lumira which can't hold a candle to Tableau or Power BI.