BI Platform Review
October 28, 2019

BI Platform Review

David Angers | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP BusinessObjects Business Intelligence (BI) Platform

Used throughout the enterprise. Crystal reports are used to dump data into other home-grown solutions.
  • Easy access to fully developed reports
  • Ability to schedule report output to different destination types.
  • Platform administration.
  • Stability. Servers go down, memory leaks.
  • Support is better than five years ago, but still doesn't measure up.
Crystal was part of the platform prior to my tenure. Explorer has always had a limited use case. I helped drive the conversation for Visual Intelligence and by the time we acted, it turned into Lumira which can't hold a candle to Tableau or Power BI.
The website is not intuitive. Lumira is an utter disaster. Need third-party products to oversee the environment. Search continually malfunctions. Not enough default configuration settings that can be customized.

SAP BusinessObjects Business Intelligence Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
2
Report Formatting Templates
1
Drill-down analysis
9
Formatting capabilities
10
Report sharing and collaboration
9
Publish to PDF
5
Report Delivery Scheduling
10
Delivery to Remote Servers
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
4
Multi-User Support (named login)
8
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10