Overall Satisfaction with SAP BW/4HANA
We use BW/4HANA as the platform to host our operational data warehouse. We use a separate instance of BW/4HANA to host our profitability and performance management application (PAPM).
- Near real-time data replication from HANA databases.
- Strong BW functionality.
- A host of cloud reporting tools can seamlessly connect to it.
- Enterprise license pricing is very expensive and run-time license limits the usefulness of the tool.
- Integration with SAP Analytics Cloud for write-back to BW/4HANA. Live connection is only read from SAC.
- Make run-time licenses more useful.
- Seamless connectivity
- Ease of use
- Scalability
- Eliminates data interfaces and cumbersome reconciliation from our ERP systems.
- Ability to replicate data in near real-time.
- Ability to standardize on cloud-based reporting tools.
- Tableau Desktop, SAP Analytics Cloud, SAP BPC (Business Planning and Consolidation) and SAP BusinessObjects Business Intelligence (BI) Platform
They all have different uses. BW/4HANA is mainly a HANA based data warehouse.
Do you think SAP BW/4HANA delivers good value for the price?
No
Are you happy with SAP BW/4HANA's feature set?
Yes
Did SAP BW/4HANA live up to sales and marketing promises?
Yes
Did implementation of SAP BW/4HANA go as expected?
Yes
Would you buy SAP BW/4HANA again?
Yes
Using SAP BW/4HANA
5000 - Finance, supply chain, sales, service, IT
100 - IT developers, basis, report support & developers
- Operational Data warehouse
- Management reporting
- Spend analysis
SAP BW/4HANA Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed Support cares about my success Quick Initial Response | Need to explain problems multiple times |
No. Purchasing decisions for software and support are done centrally at my company. I don't have a lot of visibility on why we didn't purchase premium support
Yes - We received a response quickly, but it was basically to upgrade to the latest support pack. Upgrading is not always an option so it can be a problem to receive support while waiting on the support pack upgrade to be completed.
Using SAP BW/4HANA
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Requires technical support |
- Info provider and info object creation
- Integration with reporting tools such as business objects
- Process chain development
- Integration with SAC
- Standard BW extractors must be used for run-time license
Yes, but I don't use it