Item: SAP Commerce Cloud
Rating: 8
Author: Catalin Crisan

Use Cases and Deployment Scope

We are using the B2B solution in the Pharmacy industry. The solution helps us to provide the products to our B2B partners. The solution is used for multiple countries in Europe. The most important part we use is the classification feature, as the products we sell are quite complex. Besides that, we are trying to use as much as we can from OOTB features.

Pros and Cons

checkout
product variants
ecommerce ready

promotion customization

Return on Investment

increased conversion rate by 10%

Scalability

A few things can be improved like multicountry products

Ease of Integration

Just in a few cases we encounter difficulties during the development of the integration.

Key Insights

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Likelihood to Recommend

If you need a quick and robust eCommerce solution, go for it. Besides the robustness, the solution is also a modern one (ie. is using headless CMS - which is provided by Spartacus storefront, build with Angular) If you are tight on budget, you might consider other alternatives that are less robust

I'm satisfied

Overall Satisfaction with SAP Commerce Cloud