Satisfaction with Commerce Cloud
March 04, 2022

Satisfaction with Commerce Cloud

Himani Nailwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Commerce Cloud

We are using SAP Commerce Cloud for our project and client for the B2b use case. We have customized it according to our client's need and it works well. It caters to the various unique needs and desires of all the customers. We have faced problems while deployment mainly for which we connect to SAP support.
  • caters to customer needs
  • delivering personalized experiences
  • maintains standards for structuring the code
  • fetching country from zone or area
  • Spartacus is not fully built
  • It has really high maintenance cost
  • High Maintenance
  • Takes time for a developer to install the suite
  • Quick time to production
Sap Commerce Cloud is well suited for B2B and B2C client solutions which we are using currently. We have moved to production really fast after using SAP Commerce Cloud. It caters to unique needs. It has a great product and catalog content design. The cart and checkout flow are quite good to understand. The only problem we face is the payment modules which it provides. Deployment time should be reduced.
SAP Commerce Cloud architecture has agility and flexibility with cloud-native capabilities. It helps deliver personalized digital commerce experiences to the customers and business which simplifies digital transformation. It integrates with the vendor or the third party without the need to start from scratch. The SAP Commerce Cloud comes with the integration extension pack which delivers out-of-the-box solutions to integrate with ERP and a range of applications such as SAP Marketing Cloud or SAP Sales Cloud.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Sap Commerce Cloud is well suited for B2B and B2C client solutions. It caters to unique needs. We have moved to production really fast after using SAP Commerce Cloud. It has a great product and catalog content design. The cart and checkout flow are quite good to understand. The only problem we face is the payment modules which it provides.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
8
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
8
Product variations
9
Website integration
9
Visual customization
8
CMS
10
Checkout user experience
10
eCommerce security
7
Promotions & discounts
9
Personalized recommendations
9
SEO
9
Multi-site management
10
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
9