SAP CAI + Node + Python = Great Bot
November 22, 2019

SAP CAI + Node + Python = Great Bot

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Conversational AI

SAP Conversational AI (CAI) is an excellent tool for the design of bots that handle processes through workflows and even better that they use natural language processing NPL. In our company we use it to develop and implement the bot for our help desk. And some bots for other customers. We use its excellent integration with Telegram, Facebook Messenger and even WhatsApp. It allowed us that in both platforms the iteration was identical since they all used SAP CAI as a base.
  • Integration with other communication platforms like Telegram, FaceBook Messenger, Amazon Alexa
  • Easy to develop intelligent bots
  • Excellent performance
  • Integration with control version software like Git and GitHub
  • Quality revision with integration with SonarQ, for example
  • Some additional plugins to extend features
  • Positive impact in our Help Desk attention service
  • Help organize our contact service
  • Help propose solutions to our customers
Easy development on it and great integration with other platforms.
I read newsletters with all new improvements and new options.

Do you think SAP Conversational AI (discontinued) delivers good value for the price?

Yes

Are you happy with SAP Conversational AI (discontinued)'s feature set?

Yes

Did SAP Conversational AI (discontinued) live up to sales and marketing promises?

Yes

Did implementation of SAP Conversational AI (discontinued) go as expected?

Yes

Would you buy SAP Conversational AI (discontinued) again?

Yes

It's great to create NPL bots and test them.
Is hard to implement single bots like a workflow process.