SAP CRM Review
January 15, 2020
SAP CRM Review
Score 6 out of 10
Vetted Review
Verified User
Software Version
SAP CRM (legacy editions)
Modules Used
- SAP CRM Sales
- SAP CRM Marketing
- SAP CRM Analysis
Overall Satisfaction with SAP Sales Cloud
SAP CRM system is being used across the whole organization in almost all business units. SAP CRM allows my organization to manage sales activities, like reducing the sales cycle, increasing revenue, improving team performance, and achieving customer satisfaction and loyalty. This product help organization increasing decision making ability by defining future strategy relation customer management, engagement, marketing.
- To stay connected to customers and customer management.
- SAP CRM Sales helps the sales force of your business to secure customers.
- More complex when compared to other CRM products.
- Expensive to manage another SAP machine.
- It will be less expensive for a big organization that already has an SAP system installed.
We were using SAP for all our processes so we decided to go with SAP CRM instead of any other products.