SAP Crystal at a glance
April 15, 2021

SAP Crystal at a glance

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

SAP Crystal is being used across the departments among various Strategic Business Units. It is used as a tool to create reports from various data sources. It helps us to create advanced-level reports to drive strategic decisions. It helps to understand the business process and ease gap analysis. It is flexible to create BI reports for internal and external customers.
  • It can create customized reports [for] internal and external customers.
  • It supports requisite printing and distribution taking data from multiple sources.
  • Report creation, distribution and analysis are well managed by SAP Crystal Report
  • Reports are well formatted with clean pagination.
  • Occasional slow performance, could use upgrade.
  • Graphs and tables could use some cosmetic features e.g. formatting numbers and graphs are a little cumbersome.
  • Connections to databases could be little faster.
  • Gap analysis improved.
  • Data mining and reporting improved.
  • Analysis time reduced improving strategic decisions timing.
  • Noticed faster ROI.
  • No visible negative impacts except occasional rather rarely noticed slow performance.
It has the capability to connect with multiple data sources, however, it slows down sometimes. Data migration has been be pretty straight forward.
It fairly accesses various data sources. SAP Crystal has the capability to share data across the board in a customizable format. It handles report distribution with ease. It is compatible with almost all database administrators, its drag and drop features are worth noticing.
SAP Crystal is way more advanced than Power BI. It gives more customizable reports than the other three. Data integration is way smoother. It supports multiple languages and [is] user friendly after few drills.

Do you think SAP Crystal delivers good value for the price?

Yes

Are you happy with SAP Crystal's feature set?

Yes

Did SAP Crystal live up to sales and marketing promises?

Yes

Did implementation of SAP Crystal go as expected?

Yes

Would you buy SAP Crystal again?

Yes

It is a robust reporting system powered by SAP. It smoothly integrates with multiple data sources. Its designing features are worth noticing and give an edge over other reporting systems. I find it very user-friendly though need a few long-hour drills for newbies. More so it is compatible with more databases and easily configurable. It's performance is heavily dependent on having clean data sources; apparently it can guide and trigger data management.
Excellent. Support is available online, in person, and through an online community. Consulting and developer services are readily available; [I have] never been disappointed.
SAP Crystal is well suited for data analysis, customized report creation, and formatting. It is a pixel perfect reporting system having the ability to create scorecards and helps in data mining. It supports multiple languages which is a breeze for global organizations.

It may prove to a roadblock when the learning curve is fast in the organization having high employee turnover.

SAP Crystal Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
7
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
8
Integration with R or other statistical packages
5
Report sharing and collaboration
7
Publish to Web
9
Publish to PDF
10
Report Versioning
6
Report Delivery Scheduling
7
Delivery to Remote Servers
9
Location Analytics / Geographic Visualization
7
Multi-User Support (named login)
7
Role-Based Security Model
6
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
10
Responsive Design for Web Access
5
Dedicated iOS Application
7
Dedicated Android Application
5
Dashboard / Report / Visualization Interactivity on Mobile
7
Javascript API
5
Java API
7
Themeable User Interface (UI)
5