A must have in the Data Industry
Updated January 09, 2018
A must have in the Data Industry
Score 8 out of 10
Vetted Review
Verified User
Software Version
SAP Crystal Reports
Overall Satisfaction with SAP Crystal
Reports take a long time to run during the day. We would run the reports after hours to avoid any server issues. The search criteria is easily used and able to print and export data as needed from the reports. Today's industry cannot function without repository for reporting.
- Ease of use in search criteria retrival process
- Information is shared easily
- Actionable data
- Time constraints of running reports
- More customized features
- More accessible access
The presentation level is compatible and is clear and concise. However, there are limits to customize and formatting As a large organization we were required daily to provide reports to our customers for various projects, data and financial information.
SAP Crystal Feature Ratings
Using SAP Crystal
300 - All acute and ambulatory services and also large management company for physician services in behavioral health.
10 - Understanding the life cycles of reports and data sets.Report validality is key for the eCQM quality metrics.
- Structured reporting
- Data visualization
- Data warehouse
- Ability to get reports from multiple data sources
- Visualization and use of data to make the data actioNable
- Reports to executive and C- suite level
- Market managers and directors utilize for practice management drcision making.
- Future financial decision strategy
- Effective reports to CMS Programs
- Train other users on processes and procedures
Evaluating SAP Crystal and Competitors
- Product Features
- Prior Experience with the Product
- Vendor Reputation
- Analyst Reports
Product features to service our clients and their continued trust in us as an organization to provide the latest and greatest technology.
I might have training be longer and more extensive to avoid future errors.
SAP Crystal Implementation
- Vendor implemented
Change management was a small part of the implementation and was well-handled - Better to train more super users than just a few people.
- Available team members
- Times of training
- Not enough hands on
SAP Crystal Support
Pros | Cons |
---|---|
Good followup Knowledgeable team Kept well informed Immediate help available Support cares about my success | Escalation required Need to explain problems multiple times Slow Initial Response |