ERP COMPANY
November 30, 2022

ERP COMPANY

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP ERP Financials
  • Contabilidad

Overall Satisfaction with SAP ERP

Currently they use the accounting and finance module, carrying out a better organization and efficiency in the company, since it is compatible with any operating system. The problems are not really that strong, but the implementation is slow since it has to cover all the modules that the company needs, in addition to the fact that training is required to use this software.
  • It is compatible with any operating system.
  • It leaves the field open to customize the software required by the company.
  • automates processes
  • prevents duplication of records generated by employees.
  • the cost of the service
  • that the updates do not generate cost to the service
  • make its interface more pleasant for the consumer, and thus not require as much training
  • better business management
  • large storage capacity for each corresponding modules
  • the benefits of software implementation are not immediate
  • can be used on any operating system
  • its high cost
  • training for IT staff and equipment, generates more costs for the company
What happens is that SAP is a more extensive software, which means that it has more years of experience, is more complete and is more in demand than Odoo. This software ensures control of your data and security. The company is actually working with this software because at the time it was the most widely used, Odoo is less expensive and it is open source, since it has a great advantage, it both ensures control of your data and the security of your company. They have not changed their software because they do not want to lose the investment they made with this ERP. Odoo is more compatible for more companies, it is more flexible.

Do you think SAP S/4HANA Cloud delivers good value for the price?

No

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP S/4HANA Cloud go as expected?

No

Would you buy SAP S/4HANA Cloud again?

No

This qualification is due to its cost, which has many negative points that disadvantage companies.
The support is totally effective, they are 24 hours a day, very attentive to the problems we have and they help us in detail on how to solve it.
What is not nice is the high cost, the implementation that is a bit slow, since it installs many corresponding modules, that the updates also generate another cost, besides training the employee to be able to use this software

SAP S/4HANA Cloud Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
9
Automatic reordering
7
Location management
6
Pricing
8
Order entry
8
Credit card processing
9
Cost of goods sold
7
Benefit plan administration
5
Direct deposit files
6
Dashboards
6
Standard reports
6
Custom reports
7
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated