Review of the Market Leading Technology enabler for External Workforce
October 27, 2021

Review of the Market Leading Technology enabler for External Workforce

Maurice Benz, CCWP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Fieldglass

SAP Fieldglass is the technology enabling platform in 15---and expanding to 5 additional countries---for the procurement of contingent labor and in a few countries for the provision of freelancers and project-based work engaged via an SOW. An internal team has been set up to support the deployment of a Services Procurement program with strategic suppliers that is in the process of being rolled out. SAP Fieldglass enables us to have greater visibility into how Novartis procures (and manages) external talent and services through standardized processes driving improved compliance, a better quality of talent, and greater control of cost.
  • Robust process design and configuration
  • Ability to manage all types of external workers
  • Integration capability
  • UI - Cumbersome for infrequent users
  • Market Rate intelligence
  • Blue collar worker management
  • Tiered Supplier Distribution
  • On and Offboarding
  • Diversified payments for labor-based services spend
  • Positive - Savings delivery
  • Positive - Worker compliance

Do you think SAP Fieldglass delivers good value for the price?

Yes

Are you happy with SAP Fieldglass's feature set?

Yes

Did SAP Fieldglass live up to sales and marketing promises?

Yes

Did implementation of SAP Fieldglass go as expected?

Yes

Would you buy SAP Fieldglass again?

Yes

SAP Fieldglass is very well suited to manage white-collar contingent labor and services procurement but less for blue collar and shift workers.