Better VMS tool.
November 15, 2022

Better VMS tool.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Fieldglass

SAP Fieldglass is used as cloud-based Vendor Management System to manage our external contingent workforce management . The current temporary employees management system has several deficiencies and it is end of its life. Current system does not provide detailed reporting . Client has procured FieldGlass as the new current temporary employees vendor management system
. The project is the end to end implementation of the new system and its interfaces with SAP. Due to the age of our current solution, along with advancements in technology, the client would like a solution that’ll support the ability for both onsite and mobile users the ability to use and manage contingent workforce vendor management system. The client’s primary objective for requesting a contingent workforce vendor management system is to support the following high-level business requirements, including all activities currently performed by the legacy Human Resources Temporary Employee Services System. Provide temporary personnel service request/assignment tracking. With the system available to the vendor and using departments.Reduce redundancy and increase reliability of dataAccount for all financial and rate activity and executed defined business rules. Provide means to systematically pay contracted agencies for servicesProvide capacity to self-invoice and pay contracted vendorsProvide means to systematically bill prospective departments for services rendered. This includes an added surcharge to the invoice being charged to the using deparment.Provide defined period ending and adhoc reportsIntegrate with SAP, in accordance to specificationsAutomatic requisition distribution based on vendor classificationSupport the interview process with scheduling and candidate trackingTimesheet entry, approval and routing capabilitiesInvoice reconciliation against many workers, assignments, and ratesProvide audit control capabilitiesProvide controls to ensure budget adequacy, eliminate duplication and overlap of records (i.e. two temps with the same SSN; a temp being paid out of 2 locations for the same time frame), match use of funds to fiscal years and vendor contracts.Robust security and roles set-up with capacity to change levels of view, modify or create.Provides a support and security plan that will ensure knowledgeable technical support during business hours, 7:00a to 6:00p CST, including but not limited to Incident, Problem and Change Management. Provide sustainable low-cost advantage by leveraging new technologies and industry’s best practices. Compliance with the client's Information Security standards.
  • Better visibility and management of Contingent Workforce.
  • Improve process consistency and efficiency.
  • Mobile Accessibility/Approvals.
  • Robust Reporting.
  • Realtime Integration.
  • Timesheet screen improvement.
  • More/better audit control capabilities
  • Better Workforce compliance.
  • Ease of Invoicing/payment.
  • Since it's cloud based the initial cost of implementation is affordable.
Since it's cloud based the cost of maintenance is affordable. It's 100% Software as a Service (SaaS)
infrastructure offering , Solution
is owned, delivered, and remotely managed by SAP Fieldglass.
Web based Front-end is very intuitive and user firendly. Consumer-oriented UI (leads to higher adoption rates for non-technical or infrequent users). For e.g even a trainee and fresher can access the web based app on desktop and also from Mobile device. Some of the reports also has many Analytic capabilities with many graphical pie chart type report outputs.
Being an existing SAP Customer, it easily integrates with SAP Master and transactional data.

Do you think SAP Fieldglass delivers good value for the price?


Are you happy with SAP Fieldglass's feature set?


Did SAP Fieldglass live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Fieldglass go as expected?


Would you buy SAP Fieldglass again?


  • Pros : Enterprise-wide visibility to contingent
    worker headcount. Automated
    process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats.
  • Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie.

Using SAP Fieldglass

40 - Temporary Services Resource Request Process• Temporary Services Assignment Management Process• Temporary Services Payment Voucher Processing• Temporary Services Invoice Split/Sort Process• Temporary Services Internal Adminstrative Add-on surcharge• Temporary Services Robust Reporting and Comprehensive database• Interface with SAP• Robust Reporting
3 - SAP, HR, Finance, Technical / ABAP.