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User Review: "E-commerce with SAP Hybris"
https://www.trustradius.com/ecommerceSAP HybrisUnspecified8.251101
Pradeep Bele profile photo
January 10, 2019

User Review: "E-commerce with SAP Hybris"

Score 10 out of 101
Vetted Review
Reseller
Review Source

Overall Satisfaction with SAP Hybris

I have implemented SAP Hybris for one of our customer's e-commerce software. There were challenges in their business around monitoring the sales, marketing stacks and needing much more integration with third-party vendors for data fetching. With the help of Hybris, those were overcome.
  • The third party data fetching speed and integration is really impressive in terms of configuration and setup. Administration is very easy and user-friendly with different cockpit features.
  • E-Commerce framework is also easy to use and very user-friendly.
  • So far we haven't faced many challenges except the restrictions of email notification integration of Office365 (in some special cases we need to build this feature).
  • Also, I have noticed the help documents available on the internet are not at a satisfactory level. I can see this getting improved more and more as the product is getting older and more consultants are putting their views online.
  • With the latest growing architectural features, customers are getting more benefits out of it, which ultimately gives a positive ROI.
  • It has good architecture and with the use of its full features, customers and vendors are getting more out of it.
SAP Hybris has many more improved features deployed to use with its e-commerce functionality. You can easily track the product right from sale all the way to its shipping. Along with these details available in Hybris, it has different extensions with the modularity and the framework to develop new features according to your business needs.
SAP Hybris is the best product for e-commerce business in terms of sales, planning, and purchasing, with different features built in to help customers improve business. It is less suitable if you are only fetching the data from different vendors, on only interacting vendors, without using its extensive e-commerce platform.

SAP Hybris Feature Ratings

Product catalog & listings
9
Product management
10
Bulk product upload
10
Branding
9
Mobile storefront
9
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
9
SEO
10
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10