The LMS your company needs!
June 01, 2022

The LMS your company needs!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP Litmos

My organization uses SAP Litmos to provide knowledge management services to all our employees. Our team leads can create exceptional video resources to educate their teams using this tool and also create security and compliance training programs using this. It also helped our customer centric teams to create enablement programs for new customer onboarding.
  • Good video quality.
  • Excellent customer support.
  • Progress tracking is available.
  • Too many updates.
  • The UI could be better.
  • Pricing is a bit steep but they do have a free trial.
  • Certifications are easier.
  • Performance evaluations are simpler.
  • More resources can be onboarded in a shorter time.

Do you think SAP Litmos delivers good value for the price?

Yes

Are you happy with SAP Litmos's feature set?

Yes

Did SAP Litmos live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Litmos go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Litmos again?

Yes

This is a useful tool for customer onboarding and employee enablement. The look and feel of the UX/UI can be made better but overall it is a good learning management system. Also, the issue-reporting feature can be improved.
Not involved with the implementation process but the application works flawlessly. We were able to create over 100 tutorials for our employees and customers alike.
Well suited:
Upskilling or onboarding resources on existing and new processes.
Educating customers on their newly bought product.

Not very well suited:
It can't be integrated with your existing resources.
Reporting any issues can be a bit cumbersome.

SAP Litmos Feature Ratings

Course authoring
9
Course catalog or library
7
Player/Portal
7
Learning content
10
Mobile friendly
7
Progress tracking & certifications
10
Assignments
10
Compliance management
9
Learning administration
9
Learning reporting & analytics
7
Social learning
9
Gamification
Not Rated