Item: SAP NetWeaver BPM
Rating: 10
Author: Stephanie Chapman

Use Cases and Deployment Scope

We use it for checking stock, checking pricing and keeping inventory updated. It is used throughout the entire organization to my knowledge. It solves a lot of problems because, without it, we would have no way of helping our consumers or customers. We would never know how much product we have in stock.

Pros and Cons

Accurate
Up to date
Current

Live readings would be nice.
Easier to maneuver
Work with all systems with the press of one keystroke

Return on Investment

I don't handle ROI so I cannot tell you that.
It's definitely helpful for our business.
Works across the organization.

Support Rating

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

Key Insights

Do you think SAP NetWeaver BPM delivers good value for the price?

Not sure

Are you happy with SAP NetWeaver BPM's feature set?

Yes

Did SAP NetWeaver BPM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP NetWeaver BPM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP NetWeaver BPM again?

Yes

Likelihood to Recommend

I think it's definitely suited for a manufacturing and call center type of business because it allows all entities to work together and not have to go through so many different systems, if only there was a live count for inventory. I really can't think of a scenario where it is less suited.

COOL SYSTEM TO HAVE

Overall Satisfaction with SAP NetWeaver BPM