Excellent option - Intelligent ERP
June 25, 2019

Excellent option - Intelligent ERP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

[It's being used] Across the whole company basically supporting purchasing, selling, accounting, planning and forecasting, asset accounting, analytics, and HCM among other things.
  • Embedded analytics is a really powerful feature
  • User experience with Fiori
  • Speed
  • Several modules are underdeveloped with respect to user experience
  • A bit early to tell and has not been measured
  • Oracle Financials
SAP S/4HANA Cloud is far superior in every way.
If a company is using very specific industry solutions, those might not be available yet with the needed features in SAP S/4HANA Cloud. If a company is mainly using SAP ERP for finance it is a very positive upgrade with much better UI/UX, reporting and updated functionality.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
10
Accounts receivable
10
Inventory tracking
9
Automatic reordering
9
Location management
9
Pricing
9
Order entry
9
Cost of goods sold
9
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
9
Plug-ins
9
Role-based user permissions
10
Single sign-on capability
10
Not Rated

Using SAP S/4HANA Cloud

180000 - all different functions, every single employee uses it.
400 - Developers, Basis consultants, functional consultants, key users.
  • time recording
  • analytics and reports
  • purchasing with Ariba
  • additional reports
It is a strategic choice going forward.

Evaluating SAP S/4HANA Cloud and Competitors

Yes - different systems in different countries.

SAP S/4HANA Cloud Support

[There is] room for improvement.
ProsCons
Problems get solved
Kept well informed
Slow Resolution
Poor followup
Less knowledgeable
Escalation required
Difficult to get immediate help

Using SAP S/4HANA Cloud

ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • everything that had a Fiori user interface
  • whatever did not yet have a Fiori user interface