SAP S/4HANA Cloud is the best in class ERP solution for established companies
May 02, 2021

SAP S/4HANA Cloud is the best in class ERP solution for established companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

We use SAP S/4HANA Cloud as a data source for SAP BW/4HANA 2.0. We're a consultancy providing PoCs for clients of all verticals.
  • Module integration
  • Recordings of business processes end-2-end
  • Adherence to accounting standards
  • Embedded analytics: Integrate BW/4HANA
  • SME need a downsized version
  • Use of machine learning to recommend the best choice of action.
  • Consulting rates for SAP S/4HANA Cloud are 30-50% above comparable IT consulting assignments.
  • For major customers the streamlined business processes return the investments after 3-4 years
  • for minor customers the SAP S/4HANA Cloud implementation can be too costly
SAP S/4HANA Cloud is a great platform for established business processes but lacks the ability to configure alternatives and exceptions on the fly. Sometimes reality isn't predictable.
Oracle is more technical than SAP S/4HANA Cloud: The messaging can be confusing for business users. Salesforce is the leading CRM provider. However, it is missing the backend services that SAP provides. Dynamics is well suited for SMEs.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

No

Would you buy SAP S/4HANA Cloud again?

Yes

SAP S/4HANA Cloud is well suited for major corporations with established business processes. For younger and agile companies its relational model can slow down its configuration.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
10
Accounts receivable
10
Inventory tracking
9
Automatic reordering
9
Location management
9
Pricing
7
Order entry
8
Cost of goods sold
5
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Dashboards
7
Standard reports
8
Custom reports
6
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
10
Not Rated

SAP S/4HANA Cloud Support

SAP S/4HANA Cloud's support team is excellent. However, many support functions should be automated. e.g., why not constantly update the system in the background via continuous integration and deployment.