Item: SAP S/4HANA Cloud
Rating: 9
Author: Ho Pham

Use Cases and Deployment Scope

We need the performance to support processing large amount of customer data daily. We also need to archive the data to meet regulatory requirements for historic data. The use of SAP S/4HANA Cloud data processing and storage is the foundation of our company's information system. It must provides reliable and efficient processing and presentation of data to both internal users and external customers. We need a system that is modern and can be supported easily.

Pros and Cons

Can handle extremely large amount of data
Transfer data across various business systems efficiently
Good interface for business users

Some user interfaces seems disjointed.

Return on Investment

It has improved the business process in our company

Usability

I feel the system has improved our company's business process since replacing a legacy system. The product has performed to expectation since the implementation two years ago.

Key Differentiators

Scalability
Integration with Other Systems
Ease of Use

Product reliability is important because our customers need correct and timely data. We need to have a product that can easily be scaled up as our customer base will grow in the future.

Alternatives Considered

Oracle API Platform Cloud

I think SAP S/4HANA Cloud performed very well against the Oracle Platform products.

Key Insights

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP S/4HANA Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP S/4HANA Cloud again?

Yes

Likelihood to Recommend

This is a great product for enterprise data processing involving large amount of data. Daily batch processing of customer data such as billings, invoicing are best usage of this technology. Reporting also benefits from the capability of this platform. Unsure if it can be scaled down to support mobile or offline applications.

Products Replaced

Yes - We migrated away from IBM Mainframe product to SAP S/4HANA Cloud for performance and ease of maintenance reasons.

Evaluation Lessons Learned

Get more real world demos or use cases that match more of our operations.

Feeling like SAP S/4HANA Cloud 9

Overall Satisfaction with SAP S/4HANA Cloud