Modern and Extensive Sales Software That Truly Shines Within an Integrated Scenario
July 29, 2022
Modern and Extensive Sales Software That Truly Shines Within an Integrated Scenario
Score 9 out of 10
Vetted Review
Modules Used
- Sales CRM
- Sales Automation and Forecast Optimization
- Quotes and Contracts
- Sales Performance Management
- Billing and Revenue Management
Overall Satisfaction with SAP Sales Cloud
1. Data on one central platform as a single source of truth that includes all necessary Data for the Sales Reps 2. 360-degree view of the customer, which also includes useful information about recent and future activities, quotes, competitors, partners, etc. 3. Far reaching information about the sales cycle to enable faster decisions about which step to take next for which customer. This is possible by a clear Lead- and Opportunity Management that leaves a clear picture about every step in various sales cycles. 4. Pipeline Management helps the sales rep to anticipate the revenue within an accurate forecast and gives the management planning security 5. Visit Management empowers the sales reps to reduce the time spent planning visits and creating clear follow-up tasks to support the customer
- Real-time Analysis lets you analyze every piece of information in the system and visualize it in a contextualized business case to make faster and better decisions.
- 360-Degree Customer View gives you a clear picture of the situation of the customer and how you as a sales rep are able to assist them individually.
- Full mobile access allows the sales reps to work remotely from a tablet or smartphone - even if there is no mobile connection available.
- The standard visit management capabilities have room for improvement, although SAP is providing an add-on for this particular case.
- The system is full of functionalities that can be a little too much when using the system for the first time.
- The personalization mode is not really intuitive and could use a better user interface.
- Reduce customer churn
- Increase revenue
- Higher customer satisfaction
SAP Sales Cloud integrated with a backend ERP allows you to take control over the whole End-to-End Process starting with a Lead and Ending with cash. Every step of the customer sales cycle can be tracked and optimized and the synchronization of both systems enables the sales team to act fast on decisions, get real-time pricing, see past orders, etc.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes