Succeed with SAP Sales Cloud
Software Version
Other
Modules Used
- Sales CRM
- Sales Automation and Forecast Optimization
- Quotes and Contracts
- Sales Performance Management
Overall Satisfaction with SAP Sales Cloud
Implemented for Automotive,
Heavy engineering and construction companies
Automation of
Sales Process
Heavy engineering and construction companies
Automation of
Sales Process
- Lead
Management - Customer
onboarding - Approval
workflows - Opportunity
and Quote management - Routs
and Visit Management - Dealer
360 - Sales order management with integrated SAP S4 HANA
- Service Tickets
- Route and Visit Management
- Lead, Opportunity and Quote management
- Reports and Dashboards
- Integration with Backend ERP Systems
- Activity Planner
- Status Management with Status Profile - More configurable in terms of moving from one stage to other stage
- Configurable Approval Workflow with Territory or Org management Hierarchy Control
- For Configure , Price, Quote (CPQ) - Condition mapping controls should be configurable, REST API to follow configurable condition mapping for price determination
- UI and icon graphy - The product must look colourful as competitors have better offerings
- Master data mapping - Customer Master mapping should be consistent across platforms (Sales Area and plant mapping )
- Positive - Revenue Increase
- Positive - 3X Number of Visits
- TAT Reduced for new customer onboarding
- Mobile App Compatibility with some Phones is an issue
- UI and UX - More colorful
Dealer
360 with integrated ERP gives the below benefits
360 with integrated ERP gives the below benefits
- Ageing Details - Open Invoice , Open Items
- Credit and Debit Note
- Sales upliftment
- Customer upgrades to next category
- Route and Visit Management
- Sales and Service Cloud
- Dealer 360
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
No
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes