My Experience Using SAP Service Cloud
January 06, 2022
My Experience Using SAP Service Cloud
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Service Cloud
SAP Service Cloud offers many ways of reaching out and engaging with our customers, for instance through respectable and smooth communication. In addition, the software makes it easy to profile each client based on their trends and this makes mapping easy. With the information, forecasting is easy and we are able to meet customer needs and expectations. Further, SAP Service Cloud makes it easy to keep our customers updated when we have products that suit their needs.
- SAP Service Cloud offers best chat features.
- Lead tracking is easy.
- Analyzing customer trends is easy.
- Makes marketing easy as we can notify customers about upcoming products.
- Sometimes the load time is discouraging.
- Deep search.
- Analyzing.
- Forecasting.
- Chatbots.
- The software makes business customers communication easy.
- Analyzing customer trends is easy which aids in targeted marketing.
- With this software, forecasting is easy.
Do you think SAP Service Cloud delivers good value for the price?
Yes
Are you happy with SAP Service Cloud's feature set?
Yes
Did SAP Service Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Service Cloud go as expected?
Yes
Would you buy SAP Service Cloud again?
Yes