Most comprehensive HR software available in the market
July 21, 2022

Most comprehensive HR software available in the market

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Learning

Overall Satisfaction with SAP SuccessFactors

Implementation has led to a streamlined and automated HR function, improving employee experience particularly when it comes to learning sector-specific courses, and getting rewarded through learning hours/ credits. It has helped the organization to adapt to digitization and evolving business needs, as well as developing new skill sets (re-skilling and upskilling).
  • Streamlined and automated feedback & internal learning processes
  • Helped in upskilling since it houses all learning trainings/ courses at one place vs. the earlier implemented software
  • Helped in streamlining recruitment, housing all firm-wide vacancies at one place
  • Can be integrated seamlessly using its available API tools
  • Not able to connect PowerBI to SuccessFactors seamlessly
  • Not very user friendly, needs to improve on UX
  • Need to reduce coding, probably shift completely to low code no code
  • Increased automation of HR-related tasks
  • Integrated view of learnings/ courses - thereby improving upskilling efforts
  • Improved recruitment process
The integration with the SAP ecosystem is strong and seamless but they should look at partnering with tools such as MS PowerBI (since these are widely used across the industry while their proprietary visualization tool Lumira is not widely used, requires additional training and is difficult to host on client servers).
SAP's global compliance standards, along with the ability to localize implementation (through its partners) gives it a unique edge in terms of being able to adapt to local rules and regulations (India in the case of my firm). Moreover, it continues to adapt to the evolving environment, making it extremely relevant at all times.
SAP SuccessFactors scores over Workday Human Capital Management on multiple features such as application tracking & recruiting, benefits management, learning management, compensation management, performance management, succession management and workforce management, driven by its superior monitoring dashboards and reporting attributes. Additionally, SAP SuccessFactors scores over Workday HCM in aspects of mobile friendly versions as well.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Well suited
- Good flexibility for scaling implementation
- Good technical support in case of issues and queries
- Pricing is not very expensive since it is modular-based
- Deployment is easier as compared to rivals
Less appropriate
- User experience can be improved drastically - new age softwares are way better







SAP SuccessFactors Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
7
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Performance plans
8
Performance improvement plans
8
Review status tracking
7
Review reminders
9
Multiple review frequency
7
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
7
New hire portal
8
Manager tracking tools
7
Corporate goal setting
8
Individual goal setting
7
Line-of sight-visibility
8
Performance tracking
9
Job Requisition Management
8
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
7