SAP SuccessFactors LMS - A Successful LMS
Updated October 23, 2019

SAP SuccessFactors LMS - A Successful LMS

Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Overall Satisfaction with SAP SuccessFactors Learning

We implement SAP SuccessFactors Learning for various clients ranging from Life Science industry to the Education industry. It is mostly used by the entire organization. It provides the following benefits and also helps to achieve organizational business objectives.

  1. To consolidate many LMS applications to a single LMS on SAP platform, so that it can be integrated with other SAP applications within the organization.
  2. To centralize all HCM applications.
  3. To transform e-learning technology solutions to align with the organization's business strategies and employees' personal learning goals.
  4. To engage users with various gamification and collaborative tools and techniques.
  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
  • Reports (inbuilt) have to be improved. While comparing with other LMS applications like CSOD, SAP SuccessFactors Learning has limited reports. In order to customize, we have to depend on the Plateau Report Designer (PRD) tool.
  • It's expensive.
  • It is always preferable to already have SAP applications (other applications within the organization) to buy SAP SuccessFactors Learning. It has a dependency.
  • It's always a positive impact on SAP SuccessFactors Learning as it brings centralized administration for the entire HCM Suite.
  • Investment is high, so it will take time to get the Return On Investment.
  • However, it's an organization's decision to purchase SAP SuccessFactors Learning so the delay in ROI will not have any negative impact.
It's a well-known corporate LMS suitable for industries require compliance aspects. Compared to other corporate LMS products, SAP SuccessFactors Learning has the following unique features.
- Advanced Administrative Capabilities
- Learning Enhancements for every release
- Email and Notifications
- Robust Assignment Profile Tool
- Domain, Domain Restrictions and Roles
- User Management
- Learning Management

- Schedule Offerings
- Integrations with Jam, Skype and WebEx
- BizX integration
- Reports (along with Plateau Reports Designer - PRD)
- Curriculum and Program Management
Overall, support from SAP SuccessFactors is always good and positive. The response time is very quick and get all support during product evaluation, during implementation and post-implementation. The Customer Success support team supports as effectively as possible with the SuccessFactors products that help drive the learning process within the organization. The support team handles support requests and technical questions.

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SAP SuccessFactors Learning is well suited for the below-mentioned organizations:
  • Organizations already having other SAP applications.
  • Large scale organizations as the investment are high.
  • Industries having compliance example: Life Sciences.
  • Organizations prefer to buy the entire HCM Suite to centralize the administration, integration, etc.
  • Organizations prefer to integrate with social collaboration tools such as Skype, Jam and WebEx.

SAP SuccessFactors Feature Ratings

Performance plans
Performance improvement plans
Review status tracking
Review reminders
Multiple review frequency
Create succession plans/pools
Candidate ranking
Candidate search
Candidate development
New hire portal
Manager tracking tools
Corporate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Duplicate Candidate Prevention
Applicant Tracking
Notifications and Alerts