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Sauce Labs is the way to go!
Updated October 01, 2019

Sauce Labs is the way to go!

Deon Cravalho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sauce Labs

We use Sauce Labs to run all of our automated tests (that require a user-interface) on their provided VMs, primarily being used by the QA Engineering team. We have web/front-end tests consuming VMs, as well as mobile tests running on emulators/simulators.
  • Always up and running: I'd say 99.9% it's up and running, as I've rarely experienced any down time with their VM farm machines.
  • Reliable: we run our automated tests on their VMs at least every hour, around the clock, and their service is very reliable and working properly.
  • Community: good online community of other people using Sauce Labs with tips/tricks; often see Sauce Labs at conferences and it's nice to talk with them about what they have planned (new features).
  • New features added: dashboard tools with good drill down capabilities, as well as grouping features. This allows us to see what test(s) are constantly failing and what the issue(s) were each time.
  • Cost: it's a little bit pricey, but I don't pay the bill so I'm not complaining too much there. Overall, I'd say the price isn't ridiculous but it's not inexpensive.
  • Logs: I don't find their logs very useful for front-end web tests, I usually refer to my own logs if I have a bug/issue/error that needs investigation.
I haven't used any service like Sauce Labs, but we use JIRA Software. I don't think it would be fair to judge the two against each other, as they both accomplish different things.
I used to manage my own set of VMs and it was a major time-consuming task, complicated by trying to make sure they were always up/running. Now using Sauce Labs, this is no longer an issue as their VMs are up virtually all the time. This allows me to do more coding and less of the hectic VM management (issues, administrative, security updates, etc.).