HC3 works for me!
Updated November 30, 2020

HC3 works for me!

Jon Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Scale Computing HC3

As a one person IT shop the Scale HC3 system made it easy for me to manage storage and it reduced the number of physical servers I had to maintain. It is used for all departments in our organization from a file server to a mapping server.
  • Their tech support is very good, though I have only had to call a couple of times over the last five years for minor issues.
  • Their sales staff keeps in touch on a regular basis. Some vendors will only call for a sale and assume everything is fine if they aren't hearing from you.
  • The user interface is easy to learn, from creating and scheduling snapshots to creating virtual machines for running test scenarios.
  • Scale Computing HC3 has met all of our company's needs.
Their support is great and they are able to remote in and work on an issue without taking any of my time. We had a need for a Linux server and all of our other servers were Windows based. The support team walked me through the setup and it was up and running in no time.
We use virtual servers to house mission critical databases that are written to daily with large amounts of data with no issues. Our online backup software is able to connect with the virtual servers to add another layer of disaster recovery.
  • As a one person IT department I always try to streamline and automate whenever possible. The Scale HC3 has reduced time spent on maintaining multiple physical servers and the overall ease of use is great.
  • At the time of purchase their system was at least 10-15,000 less than their competitors.
I had quotes from Dell and HP at the time and I think the smaller business market was not on their radar. Scale hit the underserved mid-size market at the right time. I have not used any other virtualization system at this time.
I have used the Scale Computing HC3 system to save time by purchasing an appropriate server operating system license and delivering a fully functional server with less time and expense of a physical server. With any purchasing decision you have to weigh out costs and benefits and this system was a perfect fit for our business. They continue to grow and improve their products, so we will be able to continue using their system into the future.

User Experience with Scale Computing

Do you think Scale Computing Platform delivers good value for the price?

Yes

Are you happy with Scale Computing Platform's feature set?

Yes

Did Scale Computing Platform live up to sales and marketing promises?

Yes

Did implementation of Scale Computing Platform go as expected?

Yes

Would you buy Scale Computing Platform again?

Yes

The graphical user interface makes it easy to see all of the critical information you would want to see on the system. It is easy to create new virtual machines.
When I purchased three new nodes, they walked me through the setup over the phone.

Using Scale Computing HC3

32 - Our file server is accessed by every user from accounting, billing, operations and IT.
1 - Understanding of virtualization.
  • virtual servers
  • file storage
  • cost savings
  • You can test updates on test virtual machines, before applying to a live machine
  • they have virtual desktop capabilities
because I have already purchased newer nodes

Evaluating Scale Computing HC3 and Competitors

Yes - It replaced physical servers and took up less rack space.
  • Implementation support
Cost savings achieved by not having to buy physical servers and replacing them every few years. Scale does not have the licensing fees that other virtual platforms charge.
I feel my evaluation of Scale went well. You just need to make sure you have enough RAM on the system to make sure your machines can fail over to the other nodes.