Scale HC3 Review
Updated December 18, 2020

Scale HC3 Review

Jon Brantner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Scale Computing HC3

We replaced our entire physical server environment for a virtual scale environment. It is more economical to maintain and grow than a physical server environment. It provides many additional features including automated notifications of server issues or outages, visibility of server status and ability to remotely control a server the same as a physical server.
  • Centralized server management
  • Quick visibility of the health of the server environment. It provides tools to provide a quick glance at the infrastructure
  • Increased backup/redundancy of data without additional products or implementations
  • More server statistics in the environment window
  • History of CPU usage, disk space/usage/ net traffic. It is currently being monitored but not logged.
  • Ability to customize reports and automate the e-mailing of those reports.
I have only had to utilize support 2-3 times however I have received exceptional and prompt support for issues.
Primarily it runs our Point of Sale infrastructure.
  • Server uptime and overall health
  • Immediate availability for growth or increase in server infrastructure without additional hardware costs
I saw Scale at a vendor show. I realized how perfect of a fit it was (and affordability) that we didn't shop around.
It is a great virtualization product for the small to mid-sized market space.

User Experience with Scale Computing

Do you think Scale Computing Platform delivers good value for the price?

Yes

Are you happy with Scale Computing Platform's feature set?

Yes

Did Scale Computing Platform live up to sales and marketing promises?

Yes

Did implementation of Scale Computing Platform go as expected?

Yes

Would you buy Scale Computing Platform again?

Yes

It performs better than expected and they continue to enhance the options and services that their product offers without additional fees.
I have limited interaction with their support because it isn't required. Once during a firmware update it locked (weeknight at approx 11PM). They answered quickly and worked with me not only to get passed the issue that occurred but through the rest of the upgrade to make sure I didn't have additional problems. Above and beyond.